How to Troubleshoot Salesforce Errors
Learn how to identify, analyze, and resolve common Salesforce errors quickly and effectively.
Traditional Method
30-60 minutes
hard1
Read Error Message
Carefully read the error message for specific details
2
Check Error Code
Note the error code (e.g., FIELD_CUSTOM_VALIDATION_EXCEPTION)
3
Review Debug Logs
Check Setup > Debug Logs for detailed error information
4
Search Documentation
Search Salesforce documentation for the error code
5
Check Validation Rules
Review validation rules that might be causing the issue
6
Verify Permissions
Check user permissions and field-level security
7
Test in Sandbox
Reproduce the error in a sandbox for testing
8
Contact Support
If unresolved, contact Salesforce support with error details
With Clientell
30 seconds
EasyInstead of following multiple steps, use Clientell to complete this task instantly:
Apex error 'FIELD_CUSTOM_VALIDATION_EXCEPTION' on saving Opportunity — identify which validation rule fired and why.Benefits:
- Get instant error analysis and root cause
- No need to dig through debug logs
- Automatic identification of validation rules
- Clear explanations of what went wrong
