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How to Troubleshoot Salesforce Errors

Learn how to identify, analyze, and resolve common Salesforce errors quickly and effectively.

Traditional Method

30-60 minutes
hard
1

Read Error Message

Carefully read the error message for specific details

2

Check Error Code

Note the error code (e.g., FIELD_CUSTOM_VALIDATION_EXCEPTION)

3

Review Debug Logs

Check Setup > Debug Logs for detailed error information

4

Search Documentation

Search Salesforce documentation for the error code

5

Check Validation Rules

Review validation rules that might be causing the issue

6

Verify Permissions

Check user permissions and field-level security

7

Test in Sandbox

Reproduce the error in a sandbox for testing

8

Contact Support

If unresolved, contact Salesforce support with error details

With Clientell

30 seconds
Easy

Instead of following multiple steps, use Clientell to complete this task instantly:

Apex error 'FIELD_CUSTOM_VALIDATION_EXCEPTION' on saving Opportunity — identify which validation rule fired and why.

Benefits:

  • Get instant error analysis and root cause
  • No need to dig through debug logs
  • Automatic identification of validation rules
  • Clear explanations of what went wrong

Related How-To Guides

How to Optimize Slow Queries in Salesforce

Learn how to identify and fix slow-running queries that impact performance and may hit governor limits.

Related Errors

Field Custom Validation Exception

FIELD_CUSTOM_VALIDATION_EXCEPTION

Insufficient Access on Cross-Reference Entity

INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY

Related Use Cases

Debug a Salesforce Error

Paste an error. Get the root cause in seconds.

“Apex error ‘FIELD_CUSTOM_VALIDATION_EXCEPTION’ on saving Opportunity — identify which validation rule fired and why.”

FIELD_CUSTOM_VALIDATION_EXCEPTION
Object: Opportunity
Action: Save record
Root Cause
Rule: Require_Amount
Amount must be > 0 when Stage ≠ Prospecting
Set Amount > 0 or change Stage to Prospecting
1 validation rule identified

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Salesforce Errors

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  • Field Custom Validation Exception
  • Insufficient Access on Cross-Reference Entity
  • Duplicate Value
  • Required Field Missing
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How-To Guides

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  • How to Create Salesforce Reports
  • How to Update Picklist Values in Salesforce
  • How to Create Validation Rules in Salesforce
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  • How to Analyze Lead Conversion in Salesforce
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  • Lead Performance Audit
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