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Insufficient Access on Cross-Reference Entity
INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY
This error occurs when a user tries to create or update a record that references another record they don't have access to, typically due to sharing rules or field-level security.
Common Causes
- •User lacks read access to the parent record
- •Sharing rules restrict access to related records
- •Field-level security blocks access to lookup/master-detail fields
- •Organization-wide defaults are too restrictive
Traditional Troubleshooting
1
Check sharing rules for the related object
2
Verify organization-wide defaults (OWD)
3
Review field-level security settings
4
Check role hierarchy and sharing settings
5
Ensure user has read access to parent record
Solve with Clientell
Instead of manually troubleshooting, use Clientell to instantly identify and fix this error:
I was creating an Opportunity, and got an ‘INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY’ error. Please check which related record I don’t have access to and tell me how to fix the permissions.