Free guide from Clientell. Sign up to have the AI agent find and fix this error in your org.
Duplicate Value
DUPLICATE_VALUE
This error occurs when trying to insert or update a record with a value that violates a unique constraint, such as a duplicate email, external ID, or unique field.
Common Causes
- •Duplicate email addresses in Lead or Contact records
- •Duplicate external ID values
- •Unique field constraint violation
- •Duplicate rule blocking the operation
Traditional Troubleshooting
1
Check for existing records with the same value
2
Review duplicate rules in Setup
3
Verify external ID fields are unique
4
Check for case sensitivity issues
5
Review data import for duplicates
Solve with Clientell
Instead of manually troubleshooting, use Clientell to instantly identify and fix this error:
I was creating a new Contact with name John Doe and an email and phone number, but got a ‘DUPLICATE_VALUE’ error. Check if a Contact already exists with the same email or phone and help me save the record correctly.