Invalid Login
INVALID_LOGIN
This error occurs when authentication fails, typically due to incorrect credentials, expired sessions, or security token issues.
Common Causes
- •Incorrect username or password
- •Expired session
- •Invalid security token
- •IP restriction blocking access
- •Two-factor authentication required
Traditional Troubleshooting
1
Verify username and password
2
Reset security token if needed
3
Check IP restrictions in profile
4
Complete two-factor authentication
5
Clear browser cache and cookies
Solve with Clientell
Instead of manually troubleshooting, use Clientell to instantly identify and fix this error:
A specific user is unable to log in and getting an ‘INVALID_LOGIN’ error. Can you check the authentication settings and identify why the login is failing?